CareForDeparted offers a 30-day money-back guarantee on all services. If you are not satisfied with our services, we will issue a full refund within 30 days of the initial payment.

If you specify an unsupported graveyard, we will issue a full refund within 30 days of your request. Unfortunately, due to logistical constraints and safety concerns, we are unable to service all graveyards. If we determine that a graveyard is not supported by our services, we will notify you promptly and provide a full refund.

However, if we have already carried out grave verification activity (including but not limited to identifying the location of the grave, verifying the accuracy of the information provided, and conducting any necessary repairs or maintenance) regardless of whether the grave was found or not, no refund will be issued. This is because our team has invested time and resources into completing the verification process, and we cannot reverse this process.

In all other scenarios where a refund is requested, CareForDeparted reserves the right to determine whether or not a refund will be issued. Our decision is final and binding.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us. We are always happy to help and provide clarification on our policies.